Billing Terms and Conditions

Last updated: October 3, 2026

These billing terms explain how payments work when ordering from HomeDafaa.

Currency and Prices

All prices on the store are shown and charged in Saudi riyals (SAR). The price charged is the price shown in the cart at checkout. Shipping within Saudi Arabia is free.

Payment Methods

The payment methods accepted are the ones shown at checkout. Payments are processed securely by our payment providers, and HomeDafaa does not store full card details.

When Payment Is Taken

Payment is taken in full when the order is placed. Buy now, pay later options, where offered at checkout, follow the terms of the provider shown at checkout.

Order Confirmation and Invoices

An order confirmation email with the order summary is sent right after payment. A copy of the invoice can be requested at any time by contacting us with the order number.

Declined Payments and Cancellations

If a payment is declined, the order is not processed and no charge is made. Orders can be cancelled free of charge before they ship; once an order has shipped, our Refund Policy applies.

Refunds

Approved refunds are returned to the original payment method within 5 to 10 business days (Sunday to Thursday, Riyadh time). See the Refund Policy for full details.

Changes to This Billing Terms

We review this billing terms regularly and update it when our services or the rules that apply to them change. Any change is published on this page with a new "Last updated" date.

Contact Information

HomeDafaa
Email: info@homedafaa.com
Address: Al Mansourah, Riyadh 12693, Saudi Arabia
Customer service hours: Sunday to Thursday, 9:00 AM to 5:00 PM (Riyadh time, GMT+3)
Contact us